Pet Owners
Welcome to NiVS – we’re sure you have many questions. We hope to answer some of those questions on this page and put your mind at ease.
How to find us
Located on the edge of Royal Hillsborough, Co. Down, our practice is in Cromlyn House Hospital at 50 Old Coach Road, just 500m from the A1 and 4 miles south of the M1 (J7/8). With ample parking and a tranquil countryside setting, we aim to make patient stays as stress-free as possible.
Our Address:
Northern Ireland Veterinary Specialists, 50 Old Coach Road, Hillsborough, County Down, BT26 6PB
If you use what3words, the details to use are: ///dished.remembers.websites
Your Journey with NiVS
Your vet has referred your pet to Northern Ireland Veterinary Specialists for expert care. We know this can be a stressful time, but rest assured, your pet will be treated like family.
Your vet has shared your pet’s history, and we’ll keep them updated. Our team will contact you to schedule an appointment, and you’ll receive a confirmation email with key details, cost estimates and insurance guidance.
Upon arrival, you’ll complete a short questionnaire before meeting your clinician for a thorough consultation. They will assess your pet and discuss treatment options, including:
- Immediate tests
- Same-day or scheduled procedures
- Time to decide.
If your pet stays with us, we’ll review a consent form and provide regular updates. Visits are welcome for extended stays.
Your Pet’s Journey
We understand how worrying it is when your pet is unwell. At our hospital, we’re here to support you with clear information and guidance during this stressful time. Our expert consultant will assess your pet, explore possible causes, and discuss treatment options. Together, we’ll determine the best plan of action and provide ongoing care for your pet’s wellbeing.
Local Information
For your convenience we have collected together some information on a few local places and amenities which may be useful during your visit to us.
Payment and Insurance
Before any consultation or treatment, you should always contact your insurer to check that your cover is adequate and that your pet’s condition is covered.